Q Speaks Live

Cancellation Policy

To ensure a smooth and professional experience for all events, please review the policy below before finalizing your booking. Cancellations All cancellations must be made no later than one week (7 days) before the scheduled event date. Cancellations made less than one week will result in a 50% charge of the total booking fee, which will be applied to the card or payment method on file. All payments and deposits are non-refundable. Rescheduling Events may be rescheduled up to one week (7 days) before the scheduled date. The client must contact Faith After Fire directly to discuss options. Event rescheduling is subject to Q. Jones’s availability. A new date is not guaranteed. No-Shows If the event host fails to show, cancels the day of, or fails to provide access (virtual link or physical entry), the appointment will be marked as a no-show, and the full booking fee is forfeited. No-shows are not eligible for rescheduling or refunds. Topic & Program Guidelines Event topics, themes, or talking points must be finalized at least three weeks before the event. Topics cannot be revised, changed, or altered less than one week of the event. Last-minute changes disrupt preparation, flow, and the quality of the experience. Any additional requests outside the agreed-upon program may result in additional fees. Payment Terms * A deposit may be required to secure your event date. * Final payment must be submitted 48 hours before the event. * No services will be rendered without completed payment. * All payments are final and non-refundable. Travel & Logistics (If Applicable) * For events outside Baltimore, the host agrees to cover: * Mileage or travel expenses * Lodging (if required for distance or timing) * Parking or venue fees where applicable. * Virtual events do not require travel and follow the same cancellation and reschedule policies. Event Host Responsibilities The event host agrees to: * Provide final event details (location, schedule, point of contact) one week prior *Ensure the venue is safe, accessible, and appropriate for speaking * Provide audio/visual needs (microphone, projector, etc.) where applicable * Start the event at the agreed-upon time * Communicate any concerns promptly

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